Two reasons why good customers don't adopt new features and churn? A bad onboarding experience and poor communication.
UserIQ will help you start your relationship to its fullest potential. Create guided tours, then send in-app tooltips and announcements. Ready for take-off?
Book smarts — and street smarts — for the well educated customer success team
Successful adoption is the most critical milestone in your customer's journey, and it’s up to ...Read More
UserIQ helps us communicate with customers, gather feedback, and promote new features. We are able to identify and message different customer segments within UserIQ, and we’ve seen significantly higher engagement with product campaigns, such as NPS Surveys and new product launches."
Product Manager at Brainshark