Two reasons why good customers don't adopt new features and churn? A bad onboarding experience and poor communication.
UserIQ will help you start your relationship to its fullest potential. Create guided tours, then send in-app tooltips and announcements. Ready for take-off?
NPS surveys and other voice of the customer programs are a quick way to gauge customer sentiment.
With UserIQ VoC tools — combined with comprehensive health scoring and product intelligence — you can get answers to any question you want, keep customers happy and drive adoption.
Book smarts — and street smarts — for the well educated customer success team
UserIQ helps us communicate with customers, gather feedback, and promote new features. We are able to identify and message different customer segments within UserIQ, and we’ve seen significantly higher engagement with product campaigns, such as NPS Surveys and new product launches."
Product Manager at Brainshark