What are customers saying about your software? How are they using it? Who is in danger of churning? Who will renew?
With UserIQ, you’ll have account data, account snapshots and other health score features for a high user IQ.
From guided onboarding tours to in-app tips, UserIQ will help you create the perfect user experience. And by customizing which data is important to you — such as logins or sentiment — you’ll have targeted insight to help increase adoption.
Learn HowSee who registers big swings in satisfaction or health. Act proactively on customer insights. Set a positive tone for the entire relationship.
With UserIQ, there will be fewer surprise non-renewals and far more “attaboys”.
“ UserIQ helped us get our user onboarding guides in place quickly and calculate health scores so we know which accounts are at risk and we can proactively intervene and save those accounts. ”
Tom Z. | Director of Customer Success | ExakTime
“ We’re working towards being more proactive with our customers and doing less ‘firefighting’ overall. UserIQ allows us to identify potential issues early on and proactively reach out to our customers—showing them we’re engaged and concerned about their success/failure with our products. ”
Megan C. | Customer Success Manager | TechSmith
sales@useriq.com
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