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    CS TEAMS

    Customer Success Tech is No Longer a 'Nice to Have'

    Customer success teams STILL fight for that proverbial seat at the table despite the fact they usually bring in more revenue than sales.

    The good news? The C-suite increasingly gets this. Thats why execs are demanding results.

    UserIQ is the one CS platform that will help you glean customer insight, engage with users and drive product adoption — in one app. Are you ready to drive growth? Of course you are.

    Get Your Demo

    Your Success is Their Success 

    We get it. As a CSM or customer success leader, you have accounts to serve, product issues to deal with and renewal numbers to make. Your team is a revenue driver. UserIQ will make your job easier. It's the only CS platform designed to help you understand user behavior, directly impact feature adoption and engage with users. 

    What CS Teams Say About UserIQ

    The tool is handy, user-friendly and super simple to set up. We were able to get through onboarding and check off our initial to-do list in a short amount of time. We saw value in the platform rather quickly.

    Victoria Lincoln | CSM at PriceBeam

    UserIQ has great support and I love the live tutorials they offer on the platform. Their team has been super helpful in getting us up and running as quickly as possible.

    Linnea H. | Customer Success Manager | Kodiak Rating

    What's the ROI of UserIQ, Anyway?

    0Days Average time for first win See UserIQ Pricing
    0% Jump in feature usage for one customer See Customer Story
    0x Increase in NPS response for one customer See Customer Story
    Tour Step UI

    Guided Product Tours

    Start your new accounts off right with UserIQ onboarding. With this in-app functionality, your customer success team can:

    • Create self-service onboarding tutorials, guides and tooltips
    • Target users to showcase new features and products
    • Monitor feature adoption to inform future engagements
    Engagement Platform
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    UserIQ Health Scoring

    Thanks to UserIQ, you can slice and dice your way to exceptional customer insight. Here's what your CS team can do with the health score dashboard:

     

    • Know what problems you need to focus on, thanks to easy to read customer insights
    • Drill down on account needs
    • Steer users to features they will benefit from 
    Health Platform
    Plays leader board UI shot

    Purpose-Driven Plays

    With UserIQ Plays, you'll have an outcome-driven, consistent plan of attack for any scenario. It's easy to:

     

    • Build automated plays for any scenario or "trigger"
    • Know which plays are working to accomplish your goals
    • Prioritize which plays in flight need your attention


    Plays Platform

    For Your Customer Success Team

    Always informative, never boring. Check out a UserIQ ebook today.

    USER ONBOARDING 101 Learn about onboarding
    HOW TO REDUCE CHURN Learn about customer churn
    HEALTH SCORE INFOGRAPHIC 8 steps to health score success
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    This customer success platform can be yours

    Customer success is company success, folks. With UserIQ, you can prove it. See how today.

    Get A Demo