Delving through data isn't fun. But with UserIQ Reporting, answers jump off the screen. In one quick glance, you'll:
How much ARR is tied into accounts with tickets? Which accounts are being serviced the most? What types of tickets are open?
These are just a handful of questions you can have answered — visually — to adjust your tactics.
Ticket volume is a churn indicator. With the Ticket Insights dashboard from UserIQ, you'll get a handle on user issues quickly to turn that churn into a renewal.
With UserIQ Reporting, you can create reports that are unique to your situation by taking advantage of advanced filtering. Want to see feature usage by CSM? Or tickets by plan type? We got you covered.
In addition, you won't have to recreate the wheel for your presentations. You can export and share your reports to anyone who wants to see them.
Thanks to UserIQ we know more about our clients in days than we have known in years."
Director of Operations at Pairin
UserIQ has wicked-smart customer success ebooks at your disposal