Work Smarter with
    UserIQ Integrations

    Customer success is not always easy. Make things easier
    by leveraging the platforms you already have to work
    seamlessly with UserIQ. The UserIQ customer success
    platform integrates with other innovative products so
    you can work smarter, not harder.

    Get Demo

    Salesforce

    Create data magic with customer information
    Data is one of your most powerful tools. UserIQ’s bi-directional integration with Salesforce lets you collect valuable information across both platforms and leverage it at each stage of the customer journey. Design a 360-degree view of your customers by pulling Salesforce data into UserIQ health score or segment, while also pushing UserIQ product engagement information back into a Salesforce contact or account.

    Why Customers Love It
    • Create one single source of truth for all customer data
    • Enables teams to build custom reports that combine product intelligence with account and user level data

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    HubSpot

    Share data across platforms for a holistic customer view
    As anyone in a customer-facing role knows, analyzing and managing customer data are not always easy propositions. With UserIQ and HubSpot together, you can sync up your account and user info, and leverage that wealth of data to deepen your understanding of what users need, refine customer outreach, and improve the user experience.

    Why Customers Love It
    • Leverage HubSpot data for user segmentation and to generate customer insights in UserIQ
    • Improve your reporting capabilities and spot key user trends across each of your customer-focused platforms

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    Slack

    The alerts your customer success team needs
    You can’t ensure a great customer experience if you don’t know what’s really going on with your users. With UserIQ’s integration with Slack, customer success teams can receive Slack notifications whenever customers take certain actions or meet key thresholds. Keep track of the critical events happening in your customer lifecycle through automated event notifications, and make sure nothing slips through the cracks.

    Why Customers Love It
    • Highlights opportunities for outreach with alerts that signal when user activity drops or new feedback is recorded
    • Prevents your team from ever missing a key customer milestone, such as an account renewal date or a user anniversary with your product

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    Zendesk

    Get key insights on your customer health
    UserIQ’s customer health scores leverage important data points to help you understand and prevent churn. Through our integration with Zendesk, UserIQ customers can track Zendesk support ticket activity and incorporate that data into the Health IQ score, helping you boost your understanding of churn risk and stay ahead of any issues that may impact retention.

    Why Customers Love It
    • Tracks ticket volume so you can keep tabs on customer support activity
    • Improves customer health score accuracy through the inclusion of support data

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    Segment

    It’s easier than ever to collect data
    Segment offers a simple integration with UserIQ that allows customer data to be forwarded automatically. Without the need for complex technical instructions or add-ons, Segment data is tracked, formatted, and shared with UserIQ to provide more options for exploring and utilizing customer data.

    Why Customers Love It
    • Quicker implementation of UserIQ, without a new data strategy
    • Accesses multiple data streams to match with usage, engagement and health metrics

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    Our experience with UserIQ has been great — easy integration, lots of customization, great mix of features and simple to leverage across multiple teams. We've been able to outline the user journey and identify dead ends, all while targeting our customers with relevant messaging and guiding users through a cleaner, faster onboarding process.

    Arash M.

    VP of Product, StackPath

    Tips to Improve Your User IQ

    Other UserIQ Features

    Integrations work seamlessly with UserIQ features, including a brilliant health score dashboard and in-app engagements.

    HEALTH SCORE DASHBOARD Learn More
    TIPS & ONBOARDING TOURS Learn More
    IN-APP VoC SENTIMENT Learn More
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    See how to integrate UserIQ into your life

    UserIQ makes customer success easier. From intuitive health scoring to repeatable plays for task management, this is your go-to platform for success.

    Get A Demo