Reporting

    Drive Action From Insightful Product Usage Data

    Take the guesswork out of user engagement
    with actionable product usage intelligence
    that lets you chart the best course of action with
    your customers.

    Get Demo

    Let Your Product Usage Analytics Speak for Itself

    Gathering data on each behavior, click and engagement your users take is critical to improving the customer experience and making each interaction meaningful and relevant. Our product usage analytics platform helps you take action on the data you’re collecting.

    Advanced Segmentation Capabilities Give Visibility Into Every Account, Segment and User

    Get the product usage analytics you need with UserIQ’s innovative user segmentation and product intelligence features. You’ll be able to understand which features are and aren’t being used by each account, segment, and user.

    06-insight-your-new-superpower

    Improve Customer Experience & Reduce Churn With Proactive Usage Monitoring

    Monitor product usage so you can spot sticking points and proactively take action before a user has to ask. UserIQ’s usage analytics show you which features should be promoted or updated to improve each customer’s experience.

    02-UserIQ-Custom-Illustration-Churn_v2-01

    Identify Power Users and Mitigate Churn Risks With Customer Health Scoring

    Data is only as good as the insights you can pull from it, and the Health Dashboard makes analytics simple. Understand if customers are at risk for churn with a customer health score that considers both UserIQ’s product intelligence as well as data from integrations.

    row3

    UserIQ is a versatile and robust product, with many features and ways to track key metrics, support onboarding, and summarize the customer data our teams need to see. It’s been very useful to both our product and customer success teams — but for different reasons. It feels like we have only scratched the surface of what this product can do.

    Ethan G

    Product Manager, PAIRIN

    More Resources

    Related Feature Suites

    Product usage analytics aren’t the only thing UserIQ offers to give you more insight and access to your user base. Check out the following related features to learn more about our all-in-one approach to creating a friction-free user journey.

    USER ENGAGEMENT CAPABILITIES Learn More
    GUIDED TOUR SOFTWARE Learn More
    HEALTH SCORES Learn More
    Health-–-Overview-TabEAB-1-1 (1)

    Accelerate Your Time to Value. Let UserIQ Power the Journey.

    Get A Demo