If you're like most customer success types, the answer is "No". Reasons range from programs being overly complex to not accounting for user sentiment. The UserIQ health score dashboard is designed to give scaling CS teams the most intuitive insights they need. In addition, it combines VoC, CSM pulse and product usage data in one brilliant dashboard.
UserIQ helped us get our user onboarding guides in place and calculate health scores so we know which accounts are at risk.
Director of Customer Success, ExakTime