05-the-wingman-you-always-wanted
    Engagements

    The Wingman You Always Wanted

    Onboarding tours. Feature tips. NPS surveys. In one app. On their time.

    With a little help from UserIQ Engagements, you’ll strengthen relationships, gather sentiment and know your accounts are receiving your messages. Your six? We got it covered.

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    Scale Your Onboarding UserIQ guided tours and onboarding experiences can be personalized for each user segment and repeated. In addition, it’s all drag and drop. No developer needed.
    Communicate In-App Is an account not adopting your new feature? Send a custom tooltip! With UserIQ, you’ll know the problem and exactly how to prevent it from becoming a bigger one.
    Build Your Themes Your brand is your DNA. As a result, it's ridiculously easy to add background colors, fonts and other brand elements to your communications to truly make it "you".
    Tour Step UI

    A High Tech Approach to Drive Adoption

    No more hoping. No more guessing. No more back and forth emails. Onboarding and adoption are too crucial for that. 

    With UserIQ in-app product tours and tips, you'll delight users by communicating with them when they’re most apt to engage. You’ll drive customer behavior, be able to spend more time with users and sow the seeds of expansion on Day 1. 

    Tours & Tips
    NPS UI Gif

    Hear Them Roar (and Rave)

    A Voice of the Customer program should be more than just an NPS.

    With UserIQ, their voices will be heard — via micro-feedback, surveys and NPS. You’ll know exactly what to do with these opinions when they’re combined with health scoring data and product intelligence. Subjective sentiment + objective health scores = beautiful science.

    VoC & NPS

    UserIQ is a powerful tool for messaging users at the right time in-app when they’re more prime to receive an outreach from us. Email open rates can’t touch what we’re able to do with in-app campaigns."

    Chris W.

    Customer Lifecycle Manager at ShootProof

    Stay Engaged with UserIQ Content

    Ebooks for the entire customer success family

    ONBOARDING PROGRAMS Learn about user onboarding
    HOW TO REDUCE CHURN Learn about customer churn
    HEALTH SCORES 101 Learn about health scores
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    Let UserIQ be your wingman

    With in-app communications and deep insights, your customers success team has a partner to drive wins.

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