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      Health Scoring

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      News & Announcements
      December 22, 2021

      The 'Why' Behind Your Health Score: Introducing Daily Usage Trends

      Any health score dashboard will tell you when an account's score goes up or down. Read More
      Health Scoring
      November 11, 2021

      Creating your Health Score System

      As a customer success manager, you’re already a pro when it comes to spotting those accounts: The... Read More
      News & Announcements
      October 28, 2021

      Health Scores, Plays and More: UserIQ on a Roll

      If you're on a customer success team, your choice of tech options is growing more impressive by the... Read More
      Health Scoring
      March 23, 2021

      Eight Steps to Customer Health Score Success (Infographic)

      From overly complex health score criteria to a lack of subjective CSM sentiment, customer health... Read More
      Health Scoring
      March 16, 2021

      What Does an Amazing Customer Health Score Program Look Like?

      Like an underachieving student, sometimes your customer health score program doesn’t live... Read More
      Health Scoring
      March 5, 2021

      The Customer Health Score Guide

      Is your health score program a source of truth? Or is it more like a prognostication from a... Read More
      Health Scoring
      January 25, 2021

      Five Reasons Your Health Scores Might Miss the Mark

      Health scoring programs give you a clear picture of how strong your customer relationships are... Read More
      Health Scoring
      December 21, 2020

      What Your Customer Health Score Can Tell You and How to Calculate It

      How healthy are your customer relationships? Any number of factors can impact how customers... Read More
      News & Announcements
      November 29, 2020

      The Reimagined Customer Health Dashboard from UserIQ

      How familiar do these customer success scenarios sound? Your quarterly renewal forecasts have... Read More
      Health Scoring
      June 17, 2020

      Why Overly Complex Health Scores Send the Wrong Signals

      Without data, gauging customer success and account health is difficult. However, if you... Read More
      Health Scoring
      August 8, 2018

      Customer Health Scores & Which Churn Indicators to Monitor

      Fighting churn is critical for B2B SaaS companies because increasing retention and achieving... Read More