CS Technology & Trends

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    CS Technology & Trends
    June 9, 2017

    Getting Buy-In from Your Product Team on a Customer Growth Platform

    There’s a lot of good work that customer success and product teams can do together when they... Read More
    CS Technology & Trends
    March 21, 2017

    Key Features of Customer Growth Technology

    What happens throughout the customer journey is just as critical as what happens in the... Read More
    CS Technology & Trends
    March 16, 2017

    Stop Guessing and Get Customer Data You Can Use

    One of the most common responses we hear when asking potential customers any number of questions... Read More
    CS Management & Strategy
    March 3, 2017

    AWS Outage: A Lesson in Effective Customer Communication

    Did Amazon Web Services’ S3 outage ruin your day on Tuesday? It can be a huge pain for SaaS... Read More
    CS Management & Strategy
    February 20, 2017

    6 Things To Do After SaaStr Annual - UserIQ Customer Growth Blog

    You booked your flight, bought your ticket, and began the process of planning for SaaStr Annual... Read More
    CS Technology & Trends
    February 1, 2017

    3 Reasons Why Customer Success Teams Need Better Tools

    B2B SaaS companies are actualizing a mindset shift in how they think about customers with... Read More
    CS Technology & Trends
    December 15, 2016

    7 Reasons SaaS Companies Can’t Live Without a Customer Growth Platform™

    If you’re asking “why a Customer Growth Platform,” it’s simple: it provides comprehensive... Read More
    CS Technology & Trends
    December 13, 2016

    Customer Growth Platform - Customer Service Process

    In short, a Customer Growth Platform is a customer success solution dedicated to not only... Read More
    CS Technology & Trends
    March 7, 2016

    Three Tips to Mitigate Channel Fatigue - UserIQ Customer Growth Blog

    A recent cartoon by Tom Fishburne (Marketoonist) shows a woman receiving a “ping” from a brand... Read More
    CS Technology & Trends
    June 10, 2015

    Beyond Email - UserIQ Customer Growth Blog

      Over the past few decades, emailing users has been a tried and true method of... Read More