CS Technology & Trends

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    Health Scoring
    March 16, 2021

    What Does an Amazing Customer Health Score Program Look Like?

      Like an underachieving student, sometimes your customer health score program doesn’t live... Read More
    CS Technology & Trends
    February 17, 2021

    How Ingrid Saved the Day

    It appeared everything was fantastic with Ingrid’s customer success team. Net retention, up.... Read More
    CS Technology & Trends
    February 11, 2021

    Customer Success Software 101: One View, Better Predictions

    What benchmarks does your customer success team have for 2021? Increased revenue? Reduced churn?... Read More
    News & Announcements
    February 5, 2021

    Get to "Done" Quicker with UserIQ Tasks

    Whether you’re managing one account — or 100 — we’re guessing you wouldn’t mind simplifying your... Read More
    CS Technology & Trends
    December 28, 2020

    Customer Success Trends to Expect in 2021

    2021 is here and the customer success industry is wondering what’s in store as we exit one of... Read More
    News & Announcements
    November 29, 2020

    The Reimagined Customer Health Dashboard from UserIQ

    How familiar do these customer success scenarios sound? Your quarterly renewal forecasts have... Read More
    CS Technology & Trends
    August 13, 2020

    Three Ways UserIQ Helps Grow Your Accounts

    So, your marketing programs are humming along.  You have a strong pool of leads.  Your... Read More
    CS Technology & Trends
    May 27, 2020

    From the Experts: Customer Success in the Era of Product-led Growth

    Software companies are prone to trends just like every other industry, and lately, “product-led... Read More
    CS Technology & Trends
    April 27, 2020

    Top B2B Customer Success and Experience Events 2020

    As the demand for customer success continues to rise in the SaaS industry, so does the need for... Read More
    CS Management & Strategy
    March 30, 2020

    Customer Success Podcasts to Follow

    Customer success conversations are happening everywhere. From blog posts to speaking sessions at... Read More
    News & Announcements
    March 24, 2020

    The UserIQ Design System

    Hi there. My name is Mark Tegtmeier and I’m the Lead User Experience (UX) Designer here at... Read More
    CS Management & Strategy
    January 20, 2020

    Customer Success Blogs You Should Be Following

    It’s no secret that when it comes to customer success and the world of SaaS, things are always... Read More