CS Technology & Trends

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    CS Management & Strategy
    September 22, 2021

    What is a Good NPS Score?

    Once you’ve sent out your net promoter survey and calculated your score, the question remains: Read More
    CS Technology & Trends
    September 7, 2021

    Understand User Behavior and Drive Wins with UserIQ Customer Success Platform

    UserIQ Customer Success Platform Overview Read More
    News & Announcements
    September 3, 2021

    Ten Reasons to Pick UserIQ

    So, you’ve decided your customer success team needs smarter technology to identify risk, engage... Read More
    CS Technology & Trends
    July 9, 2021

    The Buyer's Guide to Customer Success Software

      So, you’ve been tasked with finding a new customer success platform. Your objective: Scale... Read More
    Health Scoring
    March 23, 2021

    Eight Steps to Customer Health Score Success (Infographic)

    From overly complex health score criteria to a lack of subjective CSM sentiment, customer... Read More
    Health Scoring
    March 16, 2021

    What Does an Amazing Customer Health Score Program Look Like?

      Like an underachieving student, sometimes your customer health score program doesn’t... Read More
    CS Technology & Trends
    February 17, 2021

    How Ingrid Saved the Day

    It appeared everything was fantastic with Ingrid’s customer success team. Net retention, up.... Read More
    CS Technology & Trends
    February 11, 2021

    Customer Success Software 101: One View, Better Predictions

    What benchmarks does your customer success team have for 2021? Increased revenue? Reduced... Read More
    News & Announcements
    February 5, 2021

    Get to "Done" Quicker with UserIQ Tasks

    Whether you’re managing one account — or 100 — we’re guessing you wouldn’t mind simplifying... Read More
    CS Technology & Trends
    December 28, 2020

    Customer Success Trends to Expect in 2021

    2021 is here and the customer success industry is wondering what’s in store as we exit one... Read More
    News & Announcements
    November 29, 2020

    The Reimagined Customer Health Dashboard from UserIQ

    How familiar do these customer success scenarios sound? Your quarterly renewal forecasts... Read More
    CS Technology & Trends
    August 13, 2020

    Three Ways UserIQ Helps Grow Your Accounts

    So, your marketing programs are humming along.  You have a strong pool of leads.  Your... Read More