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      CS Management & Strategy

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      CS Management & Strategy
      May 4, 2016

      4 Strategies SaaS Startups Must Follow to Avoid Failure

      You’ve heard the statistic that 90% of all startups will fail within the first year, but do you... Read More
      CS Management & Strategy
      April 20, 2016

      NPS Survey Best Practices Part II: Building Customer Loyalty

      An easy way to identify who your loyal customers are is through an NPS survey. Earlier this... Read More
      CS Management & Strategy
      June 2, 2015

      How to Use Your Net Promoter Score - UserIQ Blog

      Net Promoter Score is a common metric for measuring the growth of a business. But many people... Read More
      CS Management & Strategy
      May 28, 2015

      When to Deliver an NPS Survey - UserIQ Customer Growth Blog

      When I completed my tax returns using TurboTax in April, I was immediately taken to a page... Read More