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    CS Technology & Trends
    October 26, 2021

    Q&A With Customer Success Collective: Parallels between the customer success industry and the Covid-19 vaccine

    We recently participated in Customer Success Collective's virtual event, CS Festival. Read More
    News & Announcements
    October 14, 2021

    UserIQ Plays — It's a Thing

    Playbooks: Sales teams have em. So do sports teams.  Read More
    CS Management & Strategy
    October 5, 2021

    How to Calculate Retention Rate | UserIQ

    Stop us if you’ve heard this one before: It costs anywhere from 5 to 25% more to attract a new... Read More
    CS Careers & Leadership
    September 28, 2021

    Customer Success Operations: Turning your Team into a Profit Center

    As you begin to master the process of engaging, retaining and expanding your customer base,... Read More
    CS Management & Strategy
    September 22, 2021

    What is a Good NPS Score?

    Once you’ve sent out your net promoter survey and calculated your score, the question remains: Read More
    CS Management & Strategy
    September 14, 2021

    Connecting with Users Throughout the Customer Lifecycle

    As a customer success leader, you know that each account requires a slightly different approach. Read More
    CS Management & Strategy
    September 9, 2021

    Selecting the Right Customer Success Metrics

    Read More
    CS Management & Strategy
    September 8, 2021

    Customer Success Platform UserIQ Seeks VP of Sales

    In Search of The Right Candidate At UserIQ, we're making waves in the customer success space.... Read More
    CS Technology & Trends
    September 7, 2021

    Understand User Behavior and Drive Wins with UserIQ Customer Success Platform

    UserIQ Customer Success Platform Overview Read More
    News & Announcements
    September 3, 2021

    Ten Reasons to Pick UserIQ

    So, you’ve decided your customer success team needs smarter technology to identify risk, engage... Read More
    CS Management & Strategy
    August 27, 2021

    How a Career in Customer Success is Making an Impact on Product Strategy

    How does a former clothing brand founder and CEO make his way to Chief Product Officer for... Read More
    CS Management & Strategy
    August 12, 2021

    Top Eight Plays for Any CSM

    So your third-biggest account hasn't logged in for 90 days.  Read More