UserIQ Blog

    Filter by Topic

    CS Management & Strategy
    October 10, 2018

    4 Elements of a Killer Customer Success Team

    Customer success is a necessity in the SaaS world. No matter how efficient and easy you think... Read More
    CS Technology & Trends
    October 3, 2018

    5 Mobile Strategies for Customer Onboarding

    The world is no longer “going mobile”—it is mobile. The threshold of 5 billion mobile users... Read More
    CS Technology & Trends
    September 19, 2018

    User Segmentation: How to Crack the Code on Your Strategy

    Most B2B SaaS businesses sell to and serve various categories of customers: buyers, users,... Read More
    Onboarding & Adoption
    September 11, 2018

    Why User Adoption is Critical for Trial Conversions

    Many SaaS businesses opt to have a freemium model or a product that offers a free trial. In... Read More
    Onboarding & Adoption
    September 4, 2018

    Improve User Adoption by Watching These 4 Warning Signs

    Plain and simple, users that aren’t engaging with your product in a way that moves them closer... Read More
    CS Management & Strategy
    August 30, 2018

    How Customer Success Teams Use Customer Journey Maps

    Successful companies drive growth by delivering experiences that meet customer expectations in... Read More
    Health Scoring
    August 8, 2018

    Customer Health Scores & Which Churn Indicators to Monitor

    Fighting churn is critical for B2B SaaS companies because increasing retention and achieving... Read More
    Onboarding & Adoption
    August 2, 2018

    Customer Onboarding Metrics You Should Be Tracking

    The ultimate goal for any SaaS organization is to help customers achieve their desired business... Read More
    CS Technology & Trends
    July 19, 2018

    Voice of the Customer: 3 Trends to Leverage Today

    Voice of the Customer (VOC) is about more than confirming customers successfully reach their... Read More
    News & Announcements
    May 17, 2018

    UserIQ and the GDPR: Our Commitment to Privacy & Security

    UserIQ is committed to helping our customers find success in every moment. We know that... Read More
    CS Management & Strategy
    April 30, 2018

    Customer Churn - Mastering A Key SaaS Metric (9 min read)

    For SaaS businesses, customer churn is often a key metric on which the success of the... Read More
    Onboarding & Adoption
    March 12, 2018

    User Adoption Strategies: Overcome these 4 common barriers (5 min read)

    Is elevating your customer’s journey with your SaaS application among one of your top goals this... Read More