By identifying at-risk accounts and prioritizing who to reach out to, customer success teams can spur more renewals.
We serve growing SaaS companies that need customer success and product adoption functionality.
Thanks to UserIQ, Cox Automotive has been able to successfully onboard hundreds of users, both internal and external, to our newest and most powerful features. In addition, by utilizing UserIQ’s in-app guided tours and analytics, we know that the numbers of customers who use these features is also increasing."
Director of User Experience (UX) at Cox Automotive
Manheim, a unit of Cox Automotive, saw that customers who take a UserIQ-sponsored onboarding tour are four times more likely to adopt a new feature.See customer story
We’re the curious type. Curious about why users do the things they do. We also believe data should lead to action. That’s why we built the UserIQ customer success platform.
Our mission? To give customer success teams the power to predict outcomes and impact company growth with the most intuitive, action-oriented platform on the market.
Looking for a higher user IQ? Here's a good place to start.
What are traits you should look for in a customer success platform? What about health scores, ...Download Now